Orders within 30 days of purchase or shipment will be eligible for an online/in-store credit. A gift card will be generated for the returned amount, and customers will have 60 days to use store credit.

All shipping fees are non-refundable and return shipping is the responsibility of the customer.

All items must be returned in their original condition with all original tags still attached. Unworn and unwashed. Smoke, deodorant, makeup and perfume free.

Shoes must be returned with their original shoebox. Please pack the shoebox inside another box as the original shoebox must be returned undamaged. We also recommend carpeted areas for trying shoes on. Any signs of wear to the shoe or a damaged shoebox will make them ineligible for return.

All Sale merchandise is FINAL SALE. 

*Colors may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We do not accept products that are intimate or sanitary goods. Gift cards are also non-refundable.

- Sale items 
Only regular priced items may be exchanged or returned for an online/in-store credit, unfortunately sale items cannot be returned. All clearance and sale items are FINAL SALE.

- Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales.tresjolieboutique@gmail.com and send your item to: 4070 Nelson Rd, Suite 600, Lake Charles LA 70605. (Return shipping is the responsibility of the costumer)

- Shipping
To return your product, you should mail your product to: 4070 Nelson Rd Suite 600, Lake Charles, LA 70605

You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.